20 Changes Business Owners Said Helped the Most


by Don Smith

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I'm a business consultant as well as a business owner and am always looking for ways to help both my business and that of my clients.

With this in mind, I asked thousands of business owners, “What changes did you make in your business that helped the most?”

Here are their top responses.

Changes That Helped My Business the Most

Business Owners Meeting and Exchanging Advice
What changes helped your business the most?
  • Raised my prices
  • Limited my availability
  • Did an analysis of my revenue and refocused on the top 20%
  • Fired some clients
  • Hired a business coach
  • Stopped worrying about what others think and started doing it my way
  • Took sales and service courses
  • Constantly readjusting my strategy based on what is working and what isn't
  • Hired people smarter than me in certain areas
  • Invested in Google ads
  • Started heavily using paid advertising
  • Changed my mindset from earning to giving benefit to others
  • Fired an employee
  • Understanding business is something you make happen, it doesn't just happen.
  • Focused on processes
  • Started offering free services to potential clients
  • Staying focused on core competencies rather than trying everything. Do what you do best and make that successful before adding anything else.
  • Understanding my ideal client
  • Created three core packages with the lowest one being my usual package
  • Hired an assistant/appointment setter
  • Automated leads
  • Going to conferences and networking groups
  • Investing/seeking help in my skill gaps

If you're looking to grow your business, I hope this helped! Make it a great day!!!

About the Author 

Don Smith

Happily married with five kids, Smith owns a technology company, has served on the board of directors for multiple companies, and loves playing soccer, hiking, and mentoring.

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